Shipping policy
Shipping Information
At THEDENIMTEARSTORE, we prioritize timely and reliable delivery to ensure your merchandise reaches you without delay. Below, you’ll find details about our shipping policies and procedures.
Free Shipping Offer
We are committed to delivering exceptional value to our customers. Enjoy free shipping on all orders over $79.90. This offer is available to more than 200 countries worldwide, making it easier for everyone to access our products.
Estimated Delivery Times
Shipping times vary depending on your location. Below are the estimated delivery times for orders shipped via our Insured International Shipping Courier:
- United States: 8–25 business days
- Canada and Europe: 8–25 business days
- Australia and New Zealand: 8–25 business days
- East Asia: 8–25 business days
- Southeast Asia: 8–25 business days
- Middle East: 10–25 business days
- Mexico, Central America, and South America: 10–25 business days
Order Tracking
Every order includes tracking for your convenience. You will receive a tracking number via email within 1–3 business days after your order is processed.
To track your order, visit our tracking page and enter your tracking number. Alternatively, you can track your shipment directly at 17Track.
Package Delivery
If your tracking information shows that your package has been delivered but you haven’t received it, please check with neighbors or your property management to ensure it wasn’t delivered to the wrong location. For further assistance, contact us at service@thedenimtearstore.com.
Order Changes and Address Updates
If you need to make changes to your order or update your shipping address, please contact our customer support team as soon as possible. While we’ll do our best to accommodate your request, changes may not be possible once your order is processed for shipping.
Questions or Assistance
If you have any questions or concerns about your order or our shipping process, please contact our support team at service@thedenimtearstore.com. We are here to help and ensure your experience with THEDENIMTEARSTORE exceeds expectations.